nate update

Be smart about Social Networking. It’s a concept that some people aren’t familiar with.

Go where your clients are. i.e. if they’re on Facebook, be on Facebook. Don’t just “keep up with the Joneses” – find new, innovative ways to utilize these social tools. Be creative! Don’t just have a MySpace page for your business just to have one. I used MySpace to find models for photo sessions, Facebook to invite people to events, Twitter to tell someone your plane is delayed. (Side note: I used to think “who gives a shit if you’re stuck in traffic or going to lunch?” when I saw someone’s tweet. Now I get it. Hey – Social Media is all opt-in, after all).

Old-School businesspeople are up in arms (it seems) about “Is it making you money?” You will never see a dollar = time ROI from Social Media. It’s ridiculous to expect one. Just as it’s ridiculous to expect every person who sees your billboard to buy your product. It’s different in that you can engage your clientele like a billboard never could – so engage. Or get the hell off Facebook and concentrate on updating your company website or design some new business cards or something. Lots of creatives use Social Networking in brilliant ways (proofs, feedback, events, tips, etc.)

Oh, and it’s FREE.

*Part of this post was originally content from my comment on this blog post by FreelanceSwitch. FreelanceSwitch is The Undisputed Heavyweight Champion Resource for Freelancers. If you don’t subscribe, you should. Go there now. Thank me later.

I read an outstanding article on Rob Hahn’s blog today telling us why social media might be all hype. It was excellent. Please feel free to go read it and come back here when you finish. On the same note: while attending Blogworld Expo last week, I attended more than one course focused on trying to make sense out of this phenomenon – is social media a fad, a.k.a “all hype?” Or, is it legit. Is there a return on investment – and how do we profit? After a few weeks of swimming in social media, I wanted to share my conclusion: It’s not all hype. It’s just an over-analyzed, tech-driven revolution.

Social media’s popularity has grown side by side with society’s intolerance for bullshitters. We want to trust authority, but we just can’t. Its high time for a revolution in reliable messaging.

I don’t need to tell you how badly Americans have been bullshitted into this current economic depression. You already work harder than ever for less return. You pay more taxes than ever, and have very little influence on anything remotely democratic through “trusted” traditional arenas. (Election recount, anyone?). So we use our computers and social media as our collective voice. Obama won the last Presidential election in large part by trusting a young visionary who took a leave of absence from his other job – at Facebook. (Brilliant, in my humble opinion). Sarah Palin’s doing it now, too, so says Mr Hahn’s blog post. John McCain has 1.5 Million Twitter followers! Read that again. It’s kind of funny to see an old war vet politician tweeting. Still, that’s one beauty of social media – everyone’s finally created equal.

Social sites are shifting retail like crazy because consumers don’t want crap! We prefer quality, but we don’t trust advertising bullshitters because we don’t have much money and we need to stretch our dollar (due to the afore-mentioned political bullshitters), so we read User-Generated Content (UGC) like product reviews and ratings. There’s bullshitters there, too – but for some reason, it’s more genuine, as a whole, to read these reviews. (There’s numbers to prove this stuff if you want them, go to YouTube and Search “socialnomics.”)

These are a couple examples of the allure of SM and how it drives technology. There’s countless others: newspapers, magazines, sports, renting movies, real estate, the classified ads, ordering a pizza, porn (the pioneers, probably) and the ten o’clock news.

Middlemen are an endangered species because of social media. They’re synonymous with bullshitters, to me, in most cases. Middlemen get in the way, they can filter the truth, add cost, and frankly, they just slow us down.

The new consumer wants it now, and if you tell us that we can’t have it now – we’ll control-alt-delete your ass and find a way to get it directly and immediately. It = everything.

In summary, there’s no way in hell this is all hype.

Wow. My head is spinning with so much new info. It seems like Thursday’s sessions were a month ago.

I’ll keep this short, because I’m hardly an aficianado for BlogWorld09, it was my first year attending, after all. Personally, I went to bwe09 to learn about social trending, get some help with a few problems, and peek into what’s next for new media. Each of these were answered, and I think my company is on target for big success. Being a corporate blogger, with B to C (Business to Consumer) priority, there were few courses aimed at us – didn’t matter. My team was able to flex and see many other sides of our next phases into social networking. Moving ahead, I’m interested in trending for travel, retail, entertainment and gaming (Vegas, remember), and I got a great insight into some other areas, as well.

If there were any repeating trends, it’s a very positive report for consumers. Maybe because it has to be. Consumers hold a ton of power now that well, hasn’t been the case in recent memory. Conversational, Two-way marketing initiatives are the way to go, if your company isn’t doing it already. Getting to know your _________________ (insert: segment, demographic, target, guests, clients, customers, etc) is now easier than ever using blogs, facebook and twitter. It seems like the only big fat losers are the poor market research companies who do used to organize focus groups and get paid handsomely for it. Oh, and MySpace. (Who?)

What was missing? Not much. It would have been nice to see a keynote from Facebook or Twitter representatives. Perhaps it’s not the proper place. Maybe I just don’t know where that convention is yet. I would love to see a Facebook Damage Control panel, but that might make it seem okay to violate Facebook Policies.

I picked up a ton of new followers on Twitter this week, which I appreciate. I also picked up Chris Brogan’s book, Trust Agents, and I’m tearing through it this week. I’m only about 40 pages into it, and I can say this: Buy the damn book.

Here’s a fantastic recap of Brogan’s very inspiring Keynote Presentation at BWE09.

I’ll have a few more updates as soon as I can get to it. Hey, cut me some slack! I’m sorting through 29 pages of notes!

… If that’s not a testament to conference, I’m not sure what is.